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LogosAI Trust Center

Privacy Policy

Our commitment to transparency and to protecting the data from your study of Scripture. This policy explains what we collect, why, who we share it with, and the choices you have.

Last updated:

Who we are

LogosAI (logosai.cloud) is operated by Jabin International Private Limited, Lucknow, Uttar Pradesh, India (“we”), and built by Jabin Web. We are responsible for the personal data described in this policy. You can reach us at info@jabin.org.

Information we collect

When you use LogosAI, we may collect the following:

  • Account details: your name and email address, and any optional profile details you add. If you sign in with Google, we receive your name, email address and profile picture from Google.
  • Things you save: bookmarks, highlights, notes, reading plans, memory verses, and posts or prayer requests you share in the community.
  • Search queries and Ask AI conversations: the questions you ask and the answers you receive, and a short learned summary of your study preferences (Ask AI Memory).
  • Usage and device data: pages and features you use, reading progress, your browser or app type, and your IP address.
  • Messages to us: support requests and anything you send through our contact forms.
  • Billing details, if you buy a plan or make a support payment: your name, email, phone, billing address and GSTIN if you add one (see below).

How we use your data

Your data is used to run LogosAI and to support your study of the Bible:

  • Powering AI-driven Scripture answers and search relevance.
  • Synchronizing your bookmarks, notes and reading progress across devices.
  • Keeping the service safe, and preventing spam, abuse and fraud.
  • Improving platform stability, answer quality and new features.
  • Sending important service notices and account emails, and any reminders or updates you have chosen to receive.

“We do not sell, trade, or share your personal information with third parties for marketing purposes.”

We do not show ads, and we do not use your questions for advertising.

Ask AI and our AI providers

LogosAI uses trusted third-party AI service providers to prepare answers. When you use Ask AI or our other AI study tools (including voice questions, which are turned into text), the text of your question and the context needed to answer it (such as recent messages in the conversation, the Bible passages we looked up, your preferred language and, if you are signed in, your Ask AI Memory summary) is sent to one of these providers to generate the answer. See How Ask AI works for the steps involved.

We do not send your password or payment details to AI providers. Each provider processes requests under its own terms and privacy policy.

If you are signed in, your Ask AI questions and answers are stored in your history so you can return to them. A small number of LogosAI staff may review questions and answers, only for safety and quality. If you rate an answer, the rating is saved together with the question and answer so we can improve future answers. Read more on How Ask AI works.

Approximate location from your IP address

Like most websites, we receive your IP address when you connect. From it we work out an approximate location, such as your country, region or city. We do not use GPS or ask for your precise location.

We use approximate location to:

  • Pick a sensible default currency for prices and payments, and a default language.
  • Keep accounts secure and prevent abuse, for example by recording where a new account or sign-in came from.

Location usually comes from information our network provides with the request. If it does not, we may look up the IP address with an IP location service (ipinfo.io or ip-api.com).

For usage statistics, such as which pages and Bible versions are read most, we keep only a shortened IP address (the last part removed) together with your approximate location. Guests are counted with a random ID stored in the browser, not with a name or email. The LogosAI mobile app sends the same kind of usage statistics (screens opened, chapters read, version changes) with a random install ID; you can turn this off in the app under Settings → Privacy → Usage statistics.

Emails we send

We keep a log of the emails we send, including the recipient, the subject, the type of email and the time it was sent or failed. We use this log to fix delivery problems, prevent abuse and enforce a daily cap on how many emails we send. You can turn off optional emails such as reminders in Settings → Notifications.

Payments, billing and invoices

Payments for plans and services are made to Jabin International Private Limited and processed by Razorpay. You enter your card, UPI or bank details with Razorpay; we never see or store your card, UPI or bank details. Razorpay handles payment data under its own privacy policy.

To issue invoices, meet GST rules and manage your plan, we keep:

  • Billing details you give at checkout: name, email, phone, billing address, state, country and GSTIN (for business purchases).
  • Payment and subscription records: plan, amount, currency, tax, dates, status and the Razorpay payment, order or subscription reference.
  • Invoices and credit notes issued to you, and church workspace membership if you buy or join a church plan.

Older one-time payments made before paid plans started are kept the same way. These payments are payments for services, not charitable donations.

Who we share data with

We share data only with service providers that help us run LogosAI, and only as needed:

  • AI service providers, as described above.
  • Razorpay, to process payments.
  • Our email provider, to deliver emails.
  • Google, if you choose to sign in with Google.
  • IP location services, as described above.

We may also disclose information if the law requires it, or to protect the safety of our users or the public.

Hosting and security

LogosAI runs on a self-hosted virtual private server (VPS) that we manage, with data stored in a PostgreSQL database. All traffic between your device and LogosAI is encrypted in transit (HTTPS). Access to personal data is limited to people who need it to run and support the service.

No system is perfectly secure, but we work to protect your information and will act promptly if something goes wrong.

How long we keep data

  • Account data and things you save are kept while your account is active, and deleted when you delete your account.
  • Ask AI history is kept until you delete it or delete your account. We may also remove old history from time to time.
  • Security, usage and email logs are kept for a limited period, and only as long as they are useful for security, abuse prevention and fixing problems.
  • Invoices, billing and payment records are kept for 8 years, as Indian GST and accounting law requires, even if you delete your account.

Children and young people

You must be at least 13 years old to create a LogosAI account. If you are under 18, please use LogosAI with the awareness of a parent or guardian. If you believe a child under 13 has given us personal data, please contact us and we will delete it.

Your rights

Wherever you live, you can ask us about your data. If you are in India, you have rights under the Digital Personal Data Protection Act, 2023. If you are in the European Economic Area or the United Kingdom, you have rights under the GDPR. These include the right to:

  • Access the personal data we hold about you.
  • Correct or update data that is wrong or incomplete.
  • Erase your data.
  • Withdraw consent at any time, for example to optional emails, without affecting what was done before.
  • Object to or restrict some uses, and receive your data in a portable format (GDPR).
  • Nominate someone to exercise your rights if you die or become unable to (DPDP Act).
  • Raise a grievance with us, and complain to your data protection authority (in India, the Data Protection Board of India; in the EEA or UK, your local supervisory authority).

To use any of these rights, email info@jabin.org. We may need to confirm your identity before acting on a request.

Export or delete your data

Signed-in users can manage their data themselves in Settings → Data:

  • Export my data downloads a copy of your account details, bookmarks, notes, highlights, reading plans, posts, memory verses, recent search history and study profile as a file.
  • Delete account permanently deletes your account and the data linked to it. This cannot be undone.

You can also delete Ask AI conversations in History, and reset Ask AI Memory in Settings → AI Memory. If you cannot sign in, email us and we will help.

Bible text disclaimer

LogosAI provides Bible texts for educational, personal, and reference purposes only. We do not claim ownership of these texts and are not affiliated with any specific translation copyright holders.

Changes to this policy

We may update this policy as LogosAI changes. We will change the “Last updated” date above, and for significant changes we will let signed-in users know.

Contact and grievances

Jabin Web is the contact for privacy questions, requests and grievances, including under India’s DPDP Act.

Questions about privacy?

Email us and we will help you understand how we handle your information.

info@jabin.org